One of the most useful features of the Bilt Rewards homebuyer program is that you do not have to figure out the agent search on your own. Bilt connects you with a dedicated eXp Realty agent based on your location — and if you have already done your research, you can request a specific agent by name when you submit your interest. Here is how the process works.
How Bilt Agent Matching Works
When you are ready to start your home search, you submit your interest through the Bilt Rewards platform. Bilt connects you with a dedicated eXp Realty agent in your target market, and your agent reaches out within 24 hours to introduce themselves, learn about your home preferences, and get the process moving.
From that point forward, you work with your agent exclusively — through the home search, offer, and closing. That exclusivity is a requirement for earning your points, which is why it is important to commit to your Bilt-assigned agent from the beginning rather than switching partway through.
Can You Request a Specific Agent?
Yes. When you submit your home search interest through Bilt, you can request a specific eXp Realty agent by name. If you are buying in Philadelphia or the surrounding counties — including Montgomery, Chester, Delaware, or Bucks — you can request Shaina McAndrews.
Shaina is a licensed PA and NJ real estate agent and team leader with over 10 years of experience in the Greater Philadelphia market. Her team at MontCo Living has helped buyers navigate competitive inventory, submit strong offers, and close confidently. She brings a warm, no-pressure style to every client relationship and a data-driven approach to every decision.
What Happens After You Request an Agent
Once your agent is assigned and connected, here is how the process typically unfolds:
Your agent contacts you within 24 hours
You discuss home preferences, budget, target neighborhoods, and timeline
You connect with a mortgage expert for pre-approval — and earn your first 25,000 bonus points
Your agent builds a custom home search and begins scheduling tours
You make an offer, negotiate, go under contract, and close
Your closing bonus points are credited to your Bilt account after settlement
Why Local Expertise Matters in Greater Philadelphia
The Philadelphia metro is not a single, uniform market. Pricing dynamics in Wayne look different from those in Norristown. What makes an offer competitive in Lansdale is different from what works in Lower Merion. An agent who knows the local inventory and has worked these neighborhoods repeatedly will consistently outperform a generalist.
When you request Shaina through Bilt, you get someone who has been working these exact markets for over a decade — not someone learning the area on your deal.
The Bottom Line
The Bilt matching process is designed to be simple. You submit your interest, your agent is connected, and you get to work. The ability to request someone by name means you go into the process with confidence rather than uncertainty. For buyers in the Philadelphia area, requesting Shaina McAndrews through Bilt is a direct, straightforward way to get started.
Ready to Get Started?
If you are searching for a home in Philadelphia, Montgomery County, Chester County, Delaware County, or Bucks County, you can request Shaina McAndrews as your dedicated eXp Realty agent directly through the Bilt Rewards program. When you submit your home search interest with Bilt, simply request Shaina by name. She will reach out within 24 hours to discuss your preferences, answer your questions, and start helping you find the right home — while making sure you earn every Bilt Point you are entitled to along the way.
Shaina McAndrews | (215) 767-7150 | shaina.mcandrews@exprealty.com | MontCoLiving.com
